Privacy Policy

Introduction

Barmuda ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational survey platform and services.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address (via Google SSO)
• Name and profile information from your Google account
• Account preferences and settings

Survey Data

When you create or respond to surveys:

• Survey questions and responses
• Chat conversation transcripts
• Response metadata (timestamps, completion status)
• Analytics data (response rates, completion times)

Technical Information

We automatically collect:

• Device fingerprint (for anti-abuse and duplicate detection)
• IP address and approximate location
• Browser type and version
• Usage analytics and performance metrics
• Session information

How We Use Your Information

We use collected information to:

• Provide and maintain our survey platform
• Process and deliver survey responses
• Improve our AI conversation capabilities
• Detect and prevent duplicate submissions
• Prevent abuse and ensure platform security
• Provide customer support
• Send service-related communications
• Analyze usage patterns to improve our service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (e.g., OpenAI for AI processing, Firebase for authentication)
• Survey Creators: Survey responses are shared with the creators of those surveys
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

Survey Respondent Privacy

For survey respondents, we prioritize anonymity:

• No account creation required to respond to surveys
• We collect device fingerprints and location silently for anti-abuse purposes only
• Personal identifiers are not linked to survey responses unless voluntarily provided
• Survey creators cannot access respondent IP addresses or device information
• Duplicate detection helps ensure data quality without compromising anonymity

Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit and at rest
• Secure authentication via Google SSO
• Regular security assessments
• Access controls and monitoring
• Data backup and recovery procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required for legal, tax, or accounting purposes
• Necessary to resolve disputes or enforce agreements

Survey responses are retained indefinitely unless explicitly deleted by the survey creator.

Your Privacy Rights

You have the right to:

• Access and update your account information
• Delete your surveys and associated responses
• Export your survey data
• Request account deletion
• Opt out of non-essential communications

To exercise these rights, contact us at the email address below.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Prevent fraud and abuse

You can control cookies through your browser settings, though some features may not work properly if disabled.

Third-Party Services

Our service integrates with third-party providers:

• Google Firebase: Authentication and data storage
• OpenAI: AI-powered conversation processing
• Vercel: Platform hosting and deployment
• FingerprintJS: Device identification for anti-abuse

These services have their own privacy policies, which we encourage you to review.

International Users

Our services are hosted in the United States. By using our platform, you consent to the transfer and processing of your information in the US and other countries where our service providers operate. We take appropriate steps to ensure your data is protected in accordance with this privacy policy.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: